Specialty? We specialize in reupholstering, custom headboards, patio cushions, and also work in commercial spaces, like restaurants and offices.
What’s unique at Jenso? We’re a mom-and-pop shop. We’re still around today because of our inviting atmosphere, customer service and craftsmanship. It’s hard to receive that type of care when you are dealing with larger establishments. We want our clients to feel they can trust us with their home. A lot of our clients are return clients and word-of-mouth.
What’s trending? Grey is still a popular palette in many client spaces. Grey is great, but in my opinion, every space needs colour. I pair greys with rich, dark blues, orange, yellow and red. Realistically, keeping up with trends takes time and energy. I encourage clients to choose what makes them happy. It’s your house, make it a home!
What does The Expert Touch offer? Our services range from space planning, colour consultations, custom furniture and window treatments to personal shopping at trades-only showrooms, room redesign and kitchen, bathroom and basement renovations. We pride ourselves on our unparalleled customer service and have won Best of Houzz and Best of Homestars for five years in a row based on our over 90 excellent reviews!
How do you approach each project? Each client is unique and each project is approached with a fresh eye. Getting to know my clients’ likes and dislikes and understanding their lifestyle and what they’re passionate about is an important first step to creating spaces that they will feel comfortable in and enjoy coming home to every day.
Every home should have…? First and foremost, every home should have great lighting. Other musts are mixed textures, memorable pieces brought back from travels abroad, at least one piece of original artwork and a special object or piece of furniture handed down from generations.
What’s new in store? Patterns are huge! Hexagon and octagon-shaped tiles, patterned cement tiles, multitoned and variegated hardwoods with wire-brushed or hand-scraped finishes and wool carpets with fun textures and patterns are all the rage. We purchased some exciting new inventory at Surfaces in Las Vegas this year, and customers are loving the lower price points on higher-end products because they are all stocked in-house.
What do you offer customers? We strive to offer the absolute best selection and customer service. If you can’t find it here, you probably can’t find it anywhere! Our sales staff come from all areas of the industry, from interior design to installation. We offer expertise in all areas.
What are you working on? We are working on some fun, exciting updates and improvements in our showroom to showcase the newest trends in floor and wall coverings. I’ve also taken on social media collaborations with exciting designers and bloggers, so stay tuned to our Instagram and Facebook accounts for interesting new projects!